Ethics & Compliance

Compliance with applicable national and international laws and regulations is mandatory for all our activities.

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Code of Conduct

Our Code of Conduct is based on principles of business ethics which are fundamental to Volue. The Code of Conduct includes mandatory requirements for everyone who works in Volue or acts on behalf of Volue.

Compliance with applicable national and international laws and regulations is mandatory for all our activities. Furthermore, we must ensure that we conduct our business with the highest integrity, respecting the cultures, dignity and rights of individuals in all the countries and markets we operate. The Code of Conduct is our guide to such ethical business practice.

Read our Code of Conduct

Read our Supplier Code of Conduct

Norwegian Transparency Act

The Norwegian Transparency Act (Åpenhetsloven) entered into force on July 1st 2022. The Transparency Act imposes enterprises to carry out human rights due diligence in their own business and value chain, publish an account of the due diligence assessments, as well as provide information upon request.

It is essential for Volue to ensure that we conduct our business with the highest integrity, respecting the cultures, dignity and rights of individuals in all the countries and markets we operate. Thus, our Supplier Code of Conduct applies to all potential or actual vendors, subcontractors and cooperation partners supplying material, labor or services to Volue. The Supplier Code of Conduct is based on principles of business ethics which are fundamental to Volue, and includes mandatory requirements for everyone working for Volue. Both the internal Volue Code of Conduct and the Supplier Code of Conduct are available above (see Code of Conduct). Our whistleblowing channel is aimed at any stakeholder who has observed, or experienced acts that violate or might violate the Volue Code of Conduct or the Supplier Code of Conduct.

A central part of our policy is to comply with internationally accepted guidelines and conventions adopted by the United Nations and the OECD, with special focus on the Ten Principles of UN Global Conduct.

In accordance with the Transparency Act, we will provide information on how we manage actual or potential human rights impacts in the organisation and in our supply chain. To request an inquiry for information, please contact us via our external whistleblowing channel) Volue - Home (integrityline.com). We will provide a response within three weeks.

You can also read more in our Transparency Act Report. 

No consideration of adverse impacts of investment advice on sustainability factors

According to the disclosure requirements of Regulation (EU) 2019/2088, it shall be noted that Volue Market Services does not consider any adverse impacts of investment decisions on sustainability factors in its investment advice or investment decisions. Financial investment advice and investment decisions provided by Volue Market Services for and on behalf of its customers concerns energy derivatives settled based on market prices irrespective of sourcing. Thus, the consideration of adverse impacts of sustainability factors in investment advice or investment decisions is precluded.

Whistleblowing channel

The whistleblowing channel is aimed at any stakeholder who has observed, or experienced acts that violate or might violate the Volue Code of Conduct.

Volue will handle all reports strictly confidential. Moreover, the reporting party can choose to be anonymous. The whistleblowing channel is run by a third party service and reports are followed up by a designated team within Volue. Read more about whistleblowing in our Code of Conduct.

What to report

Incidents, breaches or suspected breaches of:

  • Volue Code of Conduct or laws and regulations
  • Corruption, including bribes and facilitation payments
  • Human and labor rights violations
  • Discrimination or harassment
  • Threats to life or health
  • Misuse of insider information
  • Fraud, theft and/or embezzlement
  • Danger to life or health, danger to climate or the environment
  • Breach of personal data security

Report a breach or incident