Let Gemini Communicator help you improve citizen services and gain more structure and overview when handling citizen observations
Let citizens report observations of possible issues directly on your homepage or app, and get a full overview with all observations stored digitally
The solution is designed to be used from the field, allowing citizens to report observations from their mobile and for operators in the field to create and sign off tasks while they work
With feature rich admin pages you can change, add and remove themes and organisational structure inside the solution, meaning there's no need for external assistance to adapt the solution
Gemini Communicator is a cloud service developed by Volue. It uses a public page to report observations integrated into the municipality's website. Here, residents can easily go in to report a hole in the road or a water leak. This inquiry is automatically routed in Gemini Communicator to the correct department in the municipality, which in turn can process the inquiry in an efficient manner. The solution is fully adapted to mobile devices which lets the operators receive, treat and complete tasks in the field.
Access to read API: When accessing the Gemini Message API, data can be read out and used in other applications, for example when producing statistics.