Nonagon

Automate routine tasks, keep control where it matters

Stop chasing stakeholders. Elsmart keeps grid companies, electricians, and contractors aligned in one shared process, fully traceable from start to finish.

Your Structured Workflow for DSOs and Grid Operators Managing Grid Connection and Installation Processes.

Elsmart is a solution for managing grid connection and installation processes end to end.

Grid operators often struggle with fragmented processes, manual coordination, and limited visibility across stakeholders; leading to delays, inefficiencies, and increasing complexity as connection volumes grow.

Elsmart brings all involved parties into one structured, automated workflow with standardised processes and built‑in automation, reducing manual work, improving coordination, and giving full transparency and control across every case.

Companies that trust us

KEY FEATURES

End‑to‑End Case Management

One Platform to Run the Full Grid Connection Lifecycle
Elsmart supports the complete grid connection and change journey with structured case handling—from the electrician’s request and grid evaluation to approval, work execution, invoicing, and closure—so DSOs can manage complex processes consistently at scale

Seamless Collaboration

Elsmart connects the key parties in one workflow: electricians submit and follow up in the electrician portal, grid company case handlers process and coordinate, and contractors/field resources receive and complete work orders, reducing friction across handovers and ensuring everyone works from the same case context.

Automation that Reduces Manual Work

With automation capabilities (including automated technical evaluations such as short‑circuit and load‑flow analysis), Elsmart reduces manual assessment and standardises decisions, helping grid companies process more cases faster while maintaining control through configurable thresholds and workflows.

Full Transparency & Traceability

Elsmart provides end‑to‑end visibility through case status, workflow steps, and linked documentation/work orders, supporting operational follow‑up and enabling lead‑time reporting initiatives (e.g., reporting “ledetider” to RME) through dedicated services and APIs developed with customers.

Shorter Lead Times

Elsmart streamlines the path from request to completed installation by combining automated processing, digital customer interaction, and integrated work order execution, so cases move faster from incoming request to delivered field work and final completion.

End‑to‑End Case Management

One Platform to Run the Full Grid Connection Lifecycle
Elsmart supports the complete grid connection and change journey with structured case handling—from the electrician’s request and grid evaluation to approval, work execution, invoicing, and closure—so DSOs can manage complex processes consistently at scale

BENEFITS

Faster Grid Connections

Shorten time from request to completed installation.

Less Manual Work

Automate evaluations, approvals, and follow‑up.

One Flow for All Parties

Connect grid companies, electricians, and contractors in one process.

Full Case Visibility

Track status, decisions, and progress at every step.

Scalable and Proven Solution

A proven platform built to scale as connection volumes grow.

USE CASES

A Norwegian DSO sees connection request volumes surge as customers install EV chargers and solar panels. By deploying Elsmart's UGES automation engine alongside the Nettmelding portal, eligible requests are evaluated and approved within minutes, no manual technical review needed. Case handlers focus only on exceptions, processing significantly higher volumes with the same team size. 

An electrician company working across multiple grid zones spends hours each week chasing status updates on paper submissions and email notifications. With Elsmart Nettmelding, every request is submitted digitally, tracked in real time, and linked directly to mobile work orders, including block notifications for apartment buildings with shared connections. Response times drop and paperwork disputes disappear. 

A DSO's billing team manually consolidates costs from contractor orders and work orders into a customer invoice; a process that routinely takes days. With Elsmart Kundefaktura, all cost lines flow automatically into a single invoice basis, offer letters are generated and emailed instantly, and customers accept and pay online. Work releases to contractors the same day acceptance is confirmed. 

A grid company managing 30+ external contractors struggles with inconsistent pricing, paper-based assignment tracking, and invoices with no clear audit trail. Elsmart Produktkjøp introduces a structured P1/P2 tender model, contractors receive, price, and confirm assignments digitally, and consolidated invoices pre-coded to account dimensions are generated automatically. Finance teams gain full traceability from job order to payment. 

A DSO faces mounting pressure to document installation quality after a series of regulatory inspections. With Elsmart Kvalitet, inspection checklists are dynamically generated from the product composition of each job, field inspectors complete them on mobile, offline-capable, and all photos, handover protocols, and sign-off records become permanent parts of the order file. Every job is audit-ready from day one. 

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